Our Frequently Asked Questions
Services Offered
What Types of Pests Can You Deal With?
At Pestforce, we handle a wide variety of pests, including but not limited to rodents, insects, birds, and wildlife. We are equipped to deal with any pest that is causing you problems.
Do You Provide Commercial Pest Control Services?
Yes, we offer comprehensive pest control solutions for all types of commercial premises, including proactive contracts and emergency response.
What Pests Do You Specialise in Dealing With?
Pestforce UK specialises in dealing with a wide range of pests, including rodents (rats and mice), insects (such as ants, wasps, and bed bugs), birds (pigeons, seagulls), and other common pests found in the UK.
Safety and Compliance
Is the Treatment Safe for My Family and Pets?
Safety is our top priority. All treatments are chosen and applied carefully, adhering to strict health and safety regulations. We always advise on any precautions you should take.
Are Your Technicians Qualified?
Absolutely. All Pestforce technicians are fully trained, certified, and insured. They regularly attend training to stay up-to-date with the latest pest control techniques and regulations.
Is Your Company Registered in the UK?
Absolutely, Pestforce UK is a fully registered private limited company founded in 2008. Our financial credentials and licenses are up-to-date and in compliance with UK regulations.
Are You a Member of a Recognised Pest Control Association in the UK?
Yes, Pestforce UK is a proud member of the British Pest Control Association (BPCA) and CEPA (the European standard), ensuring our commitment to industry standards and best practices. We are audited annually to maintain these standards.
Service Process
How Quickly Can You Respond to a Call-Out?
We understand the urgency of pest issues and strive to respond as quickly as possible. Our goal is to offer same-day or next-day service whenever possible.
What Should I Expect During the First Visit?
Our technician will inspect your property to identify the pest and assess the level of infestation. We will discuss the treatment plan, including the methods and products used, and provide a quote.
How Many Treatments Will I Need?
The number of treatments varies depending on the type and severity of the infestation. After the initial assessment, we'll recommend a treatment plan tailored to your situation.
Pricing and Guarantees
How Much Do Your Services Cost?
Costs vary depending on the pest, level of infestation, and treatment required. We provide transparent pricing after a thorough assessment, ensuring there are no surprises.
Do You Offer a Guarantee or Warranty for Your Services?
Yes, Pestforce UK guarantees the resolution of your pest problem to your satisfaction at an agreed price. However, please be aware that no pest control company can prevent pests from returning once treatment is completed.
Aftercare and Additional Information
What Kind of Aftercare and Follow-Up Do You Provide?
After treatment, we'll give you advice on preventing future infestations and, if necessary, schedule follow-up visits to ensure the problem is completely resolved.
Can I Deal With a Pest Problem Myself?
While there are DIY pest control products available, they may not be as effective as professional-grade solutions. We advise caution, as DIY efforts can sometimes lead to additional costs and complications.
Do Pest Treatments Ever Go Wrong?
We have extensive experience, but there are occasions when things don't go as planned. If it's within our control, we will resolve any issues at our cost. Unforeseen issues will be discussed with the client.